At Algonew we understand that operational efficiency and customer experience need not be at odds. This is especially true in pre-collections, where well-timed, tactful outreach can mean the difference between preventive recovery and solidified debt.
Here, AI-powered VoiceBots emerge as a game-changer, revolutionising the traditional paradigm of manual calls. According to Oliver Wyman, over 65% of recovery processes will adopt a digital-first approach within three years, with automated channels, such as VoiceBots, playing a central role. The reason is clear: they scale operations, reduce costs, and maintain consistency without requiring extensive human teams. At Algonew, we take this further—our VoiceBots don’t just automate calls; they understand context, learn from customer behaviour, and personalise interactions.
Our VoiceBots don’t just read scripts. Trained with NLP (Natural Language Processing), they adapt tone, handle objections, offer payment alternatives, log promises, and—if needed—escalate to a human agent with full context. This significantly improves contact rates and customer experience.
The results are undeniable. A top-tier financial institution using our VoiceBots in early pre-collection campaigns automated over 80% of outreach, reducing phone channel operational costs by 55%. Additionally, payment promise conversion rates rose by 28%, thanks to smart scripts and risk-based conditional responses.
Gartner supports this shift, projecting that over 75% of financial customer interactions will be AI-managed (fully or partially) by 2026. This not only highlights rapid adoption but also the effectiveness of well-designed, integrated AI tools.
At Algonew, we ensure our VoiceBots are more than automation tools—they’re channels for empathetic, effective engagement. Customers at risk of default need clarity, options, and judgment-free communication. Our solutions prioritise: clear language, smart segmentation, respectful timing, and instant payment options.
Our platform’s flexibility enables real-time dynamic campaigns—for example, adjusting messages if a customer received an email/SMS in the last 24 hours or had recent digital interactions. This omnichannel orchestration ensures voice outreach is part of a coordinated, efficient strategy.
The future of recovery isn’t manual—nor is it impersonal. It’s automated, yet human in tone and design. At Algonew, we believe in technology that cares, listens, and solves. That’s why our VoiceBots don’t just speak—they connect, prevent, and create value.
🧠 Are you ready to take your strategies to the next level? Fast and easy in just 2 steps⚡:
1. We’re excited to learn more about your goals! Schedule a 20-minute Hello call today here and let’s discover together which Algonew´s tech solutions fit better with your company: 📅
2. Let’s continue with your FREE CUSTOM DEMO! After our brief meeting, we can arrange a genuine demo with your team to show you live how our technology works, tailored to your objectives and needs.
Already know which Algonew´s technology your company needs? Email us at marketing@algonew.com or fill out our contact form here, describing your type of business or industry, what tasks or goals you wish to accomplish, and which Algonew technology solution you want to try.
Discover all our Smart Technology Solutions based on Artificial Intelligence & Neural Networks for professionals and much more!
Our Intelligent Solutions are powered by the latest technology in Artificial Intelligence and Natural Language Processing (NLP)
At AlgoNew we specialize in infusing intelligence into your digital interactions, empowering your company to deliver a tailored and efficient customer experience. Our methodology integrates intelligent decision management, natural language processing, and advanced analytics.
If you aspire to propel your business into new realms of efficiency and personalization, AlgoNew invites you to explore the transformative capabilities of cutting-edge technology.
Intelligent Decision Management: By harnessing the power of algorithms, we help you make informed decisions in real-time, thereby enhancing the efficiency of your processes. Every action you take is meticulously grounded in relevant data and artificial intelligence, culminating in swift and precise decision-making.
Conversation Management: Conversing with your customers on digital platforms, be it through chatbots or virtual assistants, is an art form. Our natural language processing technology ensures effective and natural interactions, allowing customers to engage with digital systems as seamlessly as humans. This elevates the overall user experience, fostering a deeper connection.
Advanced Data Analytics: At AlgoNew, we leverage advanced data analytics to extract invaluable insights from your digital interactions. By analyzing the data generated, we identify patterns and trends that can guide strategic improvements in your business. This includes pinpointing common customer issues, streamlining efficient solutions, or identifying optimization opportunities within your business processes.
Our smart solutions offered are designed to revolutionize your digital interactions with customers. It empowers you to make well-informed, data-driven decisions, facilitates natural and effective customer interactions, and provides crucial insights into your business processes.
The result will be a seamless customer experience and increased business efficiency, marking the hallmark of your operations.
In the ever-evolving landscape of digital relationships, AlgoNew stands at the forefront, turning these interactions into revenue. Embrace the future of business dynamics with AlgoNew, where every interaction is a step towards a more intelligent, efficient, and customer-centric approach.
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