Banking and Financial Services
In today’s business landscape, customer management plays a crucial role in determining the success of a venture. With the advent of artificial intelligence (AI), companies have gained access to powerful tools that have the potential to revolutionize their services.
Financial inclusion has been a global goal for decades. Despite efforts, millions of people around the world still face barriers to accessing basic financial services. This lack of access not only hinders economic growth, but also reduces equality of opportunity in our societies.
The financial industry, known for its dynamic nature, is poised for significant transformations in 2024, driven by the confluence of technological advancements, regulatory changes, and shifting consumer preferences. From Madrid to New York, financial institutions, fintech startups, and insurance companies are navigating a rapidly evolving landscape, where innovation is not…
In today’s rapidly evolving digital landscape, banks are embracing technology to enhance customer experiences and streamline issue resolution. A significant stride in this direction is Conversational Banking, a technology that leverages Natural Language Processing (NLP), machine learning, and artificial intelligence (AI) to facilitate meaningful digital dialogues between financial institutions and…
Despite being the sales team the ones who makes the sales, it’s the recovery area that creates the profit. This adage from the world of consumer credit highlights the importance of debt recovery activity to the bottom line of entities that provide credit to their customers, inside or outside the…
19/04/2024
