In today’s banking environment—where 35% of defaults could be prevented with proactive strategies (ECB, 2024)—AI-powered multichannel solutions have emerged as the most effective way to strike a balance between efficiency and compliance.
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In today’s banking environment—where 35% of defaults could be prevented with proactive strategies (ECB, 2024)—AI-powered multichannel solutions have emerged as the most effective way to strike a balance between efficiency and compliance.
One of the biggest challenges in recovery and preventive management is ensuring outreach isn’t just effective, but also timely and well-received.
At Algonew, we know that anticipating customer behaviour isn’t just a tactical advantage—it’s a strategic necessity.
At Algonew we understand that operational efficiency and customer experience need not be at odds; this is especially true in pre-collections.
At Algonew we firmly believe that the most critical stage of the credit cycle does not begin with default—it starts much earlier. Pre-collection represents a strategic window to anticipate customer behaviour, build healthier relationships, and, most importantly, significantly reduce early delinquency.