One of the biggest challenges in recovery and preventive management is ensuring outreach isn’t just effective, but also timely and well-received. At Algonew, we know the channel is as critical as the message. That’s why we design intelligent multi-channel strategies that cover more ground—with surgical precision.
Industry data shows 72% of consumers expect businesses to use their history for more relevant interactions. In pre-collections, this means choosing not just what to say, but how, when, and how often.
Our multi-channel orchestration solution integrates WhatsApp, SMS, email, automated calls, and chatbots into a single, coordinated workflow. Each customer receives the right message on their preferred channel, avoiding overload or duplication. This boosts contact rates, response rates, and resource efficiency—while protecting brand reputation.
Oliver Wyman notes that intelligent multi-channel automation can increase early-stage recovery success by 30–60% compared to manual or single-channel efforts. This coordination is critical for large at-risk portfolios.
Our platform tracks user behaviour in real time:
- If a customer opens an email but doesn’t act, a reinforcement SMS is triggered.
- If they engage with a chatbot but don’t complete payment, a supportive VoiceBot call follows.
All this happens without human intervention, yet fully compliant with regulations and communication best practices.
This orchestrated intelligence also enables real-time campaign adjustments. For example, a microfinance client using our adaptive multi-channel strategy saw:
- 42% increase in early-stage debt recovery
- 35% reduction in non-response rates
—with no additional staff, just smarter workflows.
At Algonew, we believe multi-channel isn’t a luxury—it’s a necessity. But its real value lies in the intelligence behind it. Contact isn’t enough—you must know how, when, and why. And that’s where well-applied technology makes the difference.
🧠 Are you ready to take your strategies to the next level? Fast and easy in just 2 steps⚡:
1. We’re excited to learn more about your goals! Schedule a 20-minute Hello call today here and let’s discover together which Algonew´s tech solutions fit better with your company: 📅
2. Let’s continue with your FREE CUSTOM DEMO! After our brief meeting, we can arrange a genuine demo with your team to show you live how our technology works, tailored to your objectives and needs.
Already know which Algonew´s technology your company needs? Email us at marketing@algonew.com or fill out our contact form here, describing your type of business or industry, what tasks or goals you wish to accomplish, and which Algonew technology solution you want to try.
Discover all our Smart Technology Solutions based on Artificial Intelligence & Neural Networks for professionals and much more!
Our Intelligent Solutions are powered by the latest technology in Artificial Intelligence and Natural Language Processing (NLP)
At AlgoNew we specialize in infusing intelligence into your digital interactions, empowering your company to deliver a tailored and efficient customer experience. Our methodology integrates intelligent decision management, natural language processing, and advanced analytics.
If you aspire to propel your business into new realms of efficiency and personalization, AlgoNew invites you to explore the transformative capabilities of cutting-edge technology.
Intelligent Decision Management: By harnessing the power of algorithms, we help you make informed decisions in real-time, thereby enhancing the efficiency of your processes. Every action you take is meticulously grounded in relevant data and artificial intelligence, culminating in swift and precise decision-making.
Conversation Management: Conversing with your customers on digital platforms, be it through chatbots or virtual assistants, is an art form. Our natural language processing technology ensures effective and natural interactions, allowing customers to engage with digital systems as seamlessly as humans. This elevates the overall user experience, fostering a deeper connection.
Advanced Data Analytics: At AlgoNew, we leverage advanced data analytics to extract invaluable insights from your digital interactions. By analyzing the data generated, we identify patterns and trends that can guide strategic improvements in your business. This includes pinpointing common customer issues, streamlining efficient solutions, or identifying optimization opportunities within your business processes.
Our smart solutions offered are designed to revolutionize your digital interactions with customers. It empowers you to make well-informed, data-driven decisions, facilitates natural and effective customer interactions, and provides crucial insights into your business processes.
The result will be a seamless customer experience and increased business efficiency, marking the hallmark of your operations.
In the ever-evolving landscape of digital relationships, AlgoNew stands at the forefront, turning these interactions into revenue. Embrace the future of business dynamics with AlgoNew, where every interaction is a step towards a more intelligent, efficient, and customer-centric approach.
©AlgoNew – Your AI, Your Advantage
