A solution designed to streamline business processes

09/06/2023

The incorporation of documents is a slow and error-prone process that is known for causing delays and significant inefficiencies. However, with the help of intelligent automation solutions like the ones we offer in AlgoNew, the incorporation of documents can be streamlined and automated, causing significant improvements that we will explore in this article. 

AI documents

AlgoNew’s solution for document incorporation is based on cutting-edge technology that harnesses artificial intelligence and machine learning algorithms to process and extract data from semi-structured documents. This technology can recognize and extract data from a wide range of documents, such as invoices, purchase orders, or shipping documents.

One of the key advantages of our solution is the ability that the algorithms have to learn, being able to adapt to new types and formats over time, and accommodating the new requirements of your business. Additionally, the solution is highly scalable, allowing it to handle large volumes of documents.

Another great advantage is the flexibility and user-friendliness of our technology. The solution can be easily integrated with existing systems and workflows, configuring it to meet specific needs and data requirements. Thanks to this we can ensure the accuracy and comprehensiveness of the extracted data, helping to identify and correct any errors or inconsistencies in the original document.

But… does it work in real life? A real-life case

A Colombian leading company in document processing for the medical sector was struggling with a time-consuming and error-prone workflow that required manually entering the data into their system. For this reason, the company often suffered from delays and inefficiencies in their clients’ operations.

To try and solve this problem, the company turned to AlgoNew’s intelligent automation solution for document incorporation. We integrated the solution with the company’s existing workflows, configuring it to extract data primarily from invoices and medical reports.

Artificial Intelligence in Contact Centers 2After some time, the solution proved to be effective and reduced the processing time of each document to just a few seconds. Furthermore, the solution’s data validation and verification functions helped identify and correct errors and inconsistencies in the documents, improving data accuracy and quality.

Thanks to our solution, the company was able to significantly improve the efficiency and accuracy of their report processing workflows. Overall, they were able to provide a better service for their customers and gain market share by achieving faster processing times and a reduction of errors and delays.

About AlgoNew

At AlgoNew, we add intelligence to your digital interactions so you can deliver a personalized and efficient experience to your customers. How do we do it? Through a combination of intelligent decision management, natural language processing, and advanced analytics.

We use algorithms to help you make informed decisions in real-time and improve the efficiency of your processes. In other words, we make sure that every action you take is based on relevant data and artificial intelligence, resulting in faster and more accurate decision-making.

Conversation management, on the other hand, refers to how you interact with your customers through digital platforms such as chatbots or virtual assistants. We use natural language processing technology to understand and respond to customer requests effectively and naturally. This means your customers can interact with digital systems in the same way they would with a human, which enhances the user experience.

Finally, we use advanced data analytics to gain valuable insights from your digital interactions. We analyze the data generated from your interactions to identify patterns and trends that can help you improve your business. This can include things like identifying common problems your customers have and how to solve them efficiently or identifying areas for improvement in your business processes.

This combination of intelligence that we offer at AlgoNew can help you significantly improve your digital interactions with customers. It helps you make informed, data-driven decisions, interact with them effectively and naturally, and gain valuable insights into your business processes.

All leads to a better customer experience and greater business efficiency!